Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I override a *complete* rotation?

Edited

Given a weekly rotation starts at 0900:
rotation_start.png

 

How do I get the override form to display 0900 to 0900? Currently it does 0900 to 0000:
Screenshot 2022-01-10 at 16-59-29 Opsgenie - SPI - Otto Kraken.png

I want this form to always match the starting TIME as well. We are left with the mornings uncovered unless someone notices that the override was incomplete.

1 answer

0 votes
Samir Atlassian Team Jan 10, 2022

Hi @Michael Edwards ,

 

You can override an entire shift by hovering over that shift in the UI, and clicking the override button. This will automatically set the override start/end times to reflect the original shift that is being overridden.

 

Here is a screen recording with an example. You can see that the overrides replace the entire shift length. The first shift I put the override in for is from 8am-5pm, and the override is automatically set to 8am-5pm. The 2nd shift I put the override in for is from 5pm-8am, and the override is automatically set to 5pm-8am. 

2022-01-10_11-32-26.png

 

Hope this helps! Let us know if you have additional questions.

 

Thanks,

Samir

Could the reason this doesn't work as expected for me be due to my schedule being old? (eg this is why another behaviour didn't work as expected for me)

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
Community showcase
Published in Opsgenie

Leveraging Atlassian’s Opsgenie and AWS Cloudformation Registry to stay ahead of incidents

In the past, managing IT infrastructure was a hard job. It required a lot of manual effort and it was hard to keep track of all the necessary information (monitoring, scalability etc). Thankfully, as...

2,368 views 0 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you