How do I override a *complete* rotation?

[Michael Edwards]

Given a weekly rotation starts at 0900:

How do I get the override form to display 0900 to 0900? Currently it does 0900 to 0000:


I want this form to always match the starting TIME as well. We are left with the mornings uncovered unless someone notices that the override was incomplete.

[Samir]

Hi @Michael Edwards ,

You can override an entire shift by hovering over that shift in the UI, and clicking the override button. This will automatically set the override start/end times to reflect the original shift that is being overridden.

Here is a screen recording with an example. You can see that the overrides replace the entire shift length. The first shift I put the override in for is from 8am-5pm, and the override is automatically set to 8am-5pm. The 2nd shift I put the override in for is from 5pm-8am, and the override is automatically set to 5pm-8am. 

Hope this helps! Let us know if you have additional questions.

Thanks,

Samir

[Michael Edwards]

Could the reason this doesn't work as expected for me be due to my schedule being old? (eg this is why another behaviour didn't work as expected for me)