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I opened a test alert and test the escalation, all on-calls installed the app and got the notification, but the notification sounds like a new message alert, even if I'm changing the sounds still most of the people said this short sound will not wake them up in the middle of the night, what other options we have here?
Eventually we need this tool to wake people up in the middle of the night if we have an emergency
A few things need to happen to achieve this:
Hope this helps
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