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Entire team not invited to Slack Channel after creating an incident

Bill Sklar February 28, 2023

After creating an Incident, when I go to connect to a Slack channel, I am the only one who gets invited even thought there are 2 of us in the team that was added to the "add responder teams" section. Any idea why? I don't want to have to have individuals know who to invite to the Slack Chanel manually by adding individual users.

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Bill Sklar February 28, 2023

Figured it out. False alarm. I needed to modify the escalation to notify the entire team and then change the routing rules to choose that escalation policy.

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