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Custom Value to Opsgenie priority with Azure Sample alert payload

Gabriel Veiga
Gabriel Veiga August 13, 2021

Trying to use Opsgenie's 'Custom Value to Opsgenie priority' option with value P{{severity.substring(2,3)}} to mapping the severity field received from the Azure Common alert schema without success. 

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Rob Wetzeler
Rob Wetzeler
Contributor
August 30, 2021

Any resolution to this? I would also like to implement the same.

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Samir
Samir
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 13, 2021

Hi @Gabriel Veiga ,

 

Could you reach out to Opsgenie support via support.atlassian.com?

 

Sounds like you have the right approach, but if you submit a ticket with us then we can access your account and take a look at the logs to understand why the priority mapping isn't working as expected!

 

Thanks,

Samir

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Gabriel Veiga
Gabriel Veiga August 13, 2021

Thanks, Samir!

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Dan H Evans
Dan H Evans
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March 5, 2022

Did you have any luck with this? 

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Emil Varona
Emil Varona
Contributor
November 30, 2022

Can someone please post a follow up on how this was resolved? I'd REALLY appreciate it. Thanks.

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Emil Varona
Emil Varona
Contributor
December 2, 2022

Disregard. I was able to find the answer here.

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