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Create alerts with alias through integration rest API


I am trying trying to create an alert in opsgenie using integration

and JSON: 

{ "alert_title": "my new alert", "alert_description": "new alert description", "alias": "my alert alias"}

The alert is created fine but not with the specified alias. Why is this?

1 answer

0 votes
Robert Atlassian Team Aug 17, 2020

Hi @myron lioz !


I think the main issue here is the payload for two different "integrations" are being combined.


For the Alert API you have complete control over the alert fields and can set them in the request to Opsgenie.


For 3rd party integrations like, Opsgenie does not control the payload format being used. While you can "mock" a specific request using the integration's field (as you did in your post), the way those fields translate onto the alert is mostly determined by the integration settings:


So if you want to use this method to set an alias in the integration, what you'd really need to do is set the fields that make up the alert alias according to the integration settings in Opsgenie. That is, make sure the alias is set in the integration settings, then set the fields that make up the alias in the payload to Opsgenie. 


Does that help clarify why the request you sent wasn't setting the alias?

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