Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Create alerts with alias through integration rest API


I am trying trying to create an alert in opsgenie using integration

and JSON: 

{ "alert_title": "my new alert", "alert_description": "new alert description", "alias": "my alert alias"}

The alert is created fine but not with the specified alias. Why is this?

1 answer

0 votes
Robert Atlassian Team Aug 17, 2020

Hi @myron lioz !


I think the main issue here is the payload for two different "integrations" are being combined.


For the Alert API you have complete control over the alert fields and can set them in the request to Opsgenie.


For 3rd party integrations like, Opsgenie does not control the payload format being used. While you can "mock" a specific request using the integration's field (as you did in your post), the way those fields translate onto the alert is mostly determined by the integration settings:


So if you want to use this method to set an alias in the integration, what you'd really need to do is set the fields that make up the alert alias according to the integration settings in Opsgenie. That is, make sure the alias is set in the integration settings, then set the fields that make up the alias in the payload to Opsgenie. 


Does that help clarify why the request you sent wasn't setting the alias?

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Opsgenie

Investigate deployment-related incidents with Bamboo and Opsgenie together

Back in April of last year one of the major product announcements from Opsgenie was the launch of the Incident investigation view which created a deep connection between Bitbucket and Opsgenie, empow...

1,447 views 1 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you