Configuring PRTG and OpsGenie alerts to have different priority via tags in PRTG

[Alex Robson]

Is there a way to add to the email output from PRTG to OpsGenie? i tried adding %tag and didn’t work, then inspected the page and found a class tag of “taglabel” and added that and still no luck. What I want is to be able to have some kind of unique output to filter the priority of each alert automatically.

[John M]

Hi @Alex Robson ,

We have this guide on mapping priorities:

https://community.atlassian.com/t5/Opsgenie-articles/How-to-Map-Alert-Priorities-in-Opsgenie/ba-p/2044304

One option is to use separate 'create' actions with a different filter for each one and a hard-coded priority.