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Can we add @Opsgenie to a Teams chat instead of a channel?

rglastra
rglastra May 15, 2023

We're solely using 'Chat' in Teams rather than channels because of reasons, but as far as I'm aware we can currently only add the @OpsGenie bot to channels in Teams and not as a participant in a chat.

Is this assumption correct?
If so, would this make a feasible feature request or are the limitations on the Teams-OpsGenie integration I'm not aware of?

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John M
John M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 22, 2023

Hi @rglastra ,

You are correct. The Opsgenie bot can only post to channels, but not chats. To be honest, I'm not sure if that is feasible or not, but if you submit a feature request our development team will review it, regardless. You can add new requests here:

https://jira.atlassian.com/projects/OPSGENIE/issues/OPSGENIE-172?filter=allopenissues

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