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Can i restrict a notification policy to only on specific calendar days

Kaloyan G_ Georgiev August 9, 2024

Hello All,

We have a on-call rotation for which we do not want to receive notifications to on-call users during working hours. This is why we created a notification policy which suppresses notification during regular business hours (Monday to Friday). 

The issue is that we want to have this schedule to accommodate for public holidays. 

For example if there is a public holiday on Wednesday, we would like the policy to be disabled and the on-call user to get notified.

is that possible

1 answer

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Sean Suwal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 12, 2024

Hi Kaloyan,

Thank you for contacting the Atlassian Community!

Currently, we don't have the ability to import/ list public holidays into Opsgenie. However, we do have a feature request OPSGENIE-781 open. Please vote and add yourself as a watcher to be notified of any updates.

In saying that, the workaround for you would be to create a maintenance policy for the public holiday that then disables/ enables the notification policy you have in place.

I hope this helps. 

Regards,
Sean

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DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

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