Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Associate Alerts to Incident

When I manually create an alert and the incident and then associate the alert to the incident, the association works. I did it this way for testing purposes to see how it worked. 

When I try to associate an alert and incident that came into Opsgenie via other than my manual creation, the association does NOT work. 

I am the incident commander (in learning) and would like to associate alerts to P1 / P2 that come into the system. What is preventing me from being successful? 

Thanks, Randy

1 answer

0 votes
Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Sep 19, 2022

Hi @Randy Everett ,

Nick from Opsgenie support here - I believe we have a ticket open about the same issue.

What seemed to be happening is you created an incident manually. This is turn creates a Responder alert(s) to notify responders, users, teams, etc. of the open incident.

At this time, a Responder alert cannot be associated to an incident. This is also by design though. Alerts not tied to an incident are only able to be associated.

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events