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Opsgenie APP doesn't play any sound on MIUI 12.
Opsgenie APP always shows the default sound which is for all apps on my phone:
But it doesn't matter if i change the sound to something else, sound doesn't get played (but Opsgenie takes note of the change).
I'm also not able to change the sound in the APP it self.
By clicking e.g. "New Alert" following setting-menu appears:
The only change which immediatly works is enabling/disabling "vibration".
I've explicitly allowed the opsgenie app the permission to read media folders
The issue is a bit related to:
Hi @Mario C. ,
This is Darryl, I am here to help.
I'm sorry to learn this Opsgenie Android app isn't working as expected on your phone.
For further inspection, please consider reaching out to Opsgenie Support via this link and help provide the version of the Opsgenie Android App you are using along with the information above.
Thank you and hope this issue would be resolved soon.
Support Engineer, Atlassian