Aligning on-call for members of multiple teams

[Ervinas Janavičius]

Hello,

We have two teams with their own on-call schedules. Some members of Team 1 belong to both teams, but none of the members of Team 2 belong to Team 1. The goal is to avoid having these members on call for different teams on different weeks. To achieve that, we need to align their on-call schedule so that if they're on call for one of the teams, that's the week they're on call for the other team they're a member of.

The challenge is that the two teams do not have the same members and are responsible for different areas, except for a few people who belong to both teams. 

Is there a way to scale so we would not have to manually check every time to align things across each team's calendar? 

Ideally, we'd have a calendar for Team 2 that automatically adjusts its schedule based on when the few people of Team 1 are on call, and the rest of Team 2 rotates for on-call when people that belong to both teams are not on call for Team 1's rota.

Any suggestions?

[Arumugam M]

Hey @Ervinas Janavičius , 

Thank you for your question. I understand you want to ensure that the rotations for Team 1 and Team 2 do not conflict, especially for users who are part of both teams, so they can participate in both rotations while others rotate between them.

Unfortunately, at the moment, Opsgenie does not offer a feature to check if a user is already part of a particular rotation or schedule when adding them to a new one.

As you pointed out, you will need to plan the schedules for both teams in advance and adjust one based on the other.

Thanks,

Arumugam