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Alertmanager heartbeat expiring issue

Gehlot_ Subhash
Gehlot_ Subhash
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March 25, 2024

We have been lately getting Heartbeat failure alerts on all the clusters, which gets resolved on restarting the Alert-manager but don't know the cause why it is happening.

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Chris DeGidio
Chris DeGidio
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 26, 2024

Hi Gehlot,

Chris here from Opsgenie support. We have not received any further tickets from customers on this so I do not believe it is an Opsgenie service/systems issue. We would be happy to check a few more things in your account though with a support ticket. You can get this started by submitting one at support.atlassian.com

 Please include the expired Opsgenie Heartbeat alert and we can check a few thing's from our side. 

- Chris

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Gehlot_ Subhash
Gehlot_ Subhash
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March 27, 2024

Sure, thanks Chris. I can do that

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