Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Alert search function includes preceding or trailing punctuation when it searches for words

The search function includes preceding or trailing punctuation when it searches for words. For example, I have an alert where the "description" field is:

Transaction "Cisco Call Manager Alarm Manager home page" on player Player 08 is Down. Last error message was "Step 'Cisco Unified

This search fails:

description: Cisco

This search succeeds:

description: '"Cisco'

Text indexing should disregard leading or trailing punctuation.

1 answer

1 accepted

0 votes
Answer accepted
Nick H Atlassian Team Jun 16, 2021

Hi @m-milligan ,

Engineering is aware that searching alerts or fields with quotations can be escaped with single quote characters. But I guess we don't outline this in our documentation: https://support.atlassian.com/opsgenie/docs/search-queries-for-alerts/

I'll enter sort of ticket with engineering on improving our doc in the meantime, and pass along your suggestion on text indexing disregarding leading or trailing punctuation.

Let us know if we can assist with anything else.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
Community showcase
Published in Opsgenie

Leveraging Atlassian’s Opsgenie and AWS Cloudformation Registry to stay ahead of incidents

In the past, managing IT infrastructure was a hard job. It required a lot of manual effort and it was hard to keep track of all the necessary information (monitoring, scalability etc). Thankfully, as...

915 views 0 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you