Hi @Joseph Stafford ,
That's not currently possible. We don't have custom priority levels at this time.
We have an open feature request for this that I've added you to. That ticket for reference is MORPHEUS-1540. Since Opsgenie tickets are not public, we'll reach out directly if/when there are any developments.
This article was co-authored by Gavin Cohen of Zebrium. Zebrium has a bi-directional integration with Opsgenie and is a machine learning solution for RCA. We all know the drill. 💤 You'r...
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