At Atlassian, we operate always-on services for thousands of customers. We’ve learned a lot about responding to incidents and downtime.
Now, we’re sharing what we’ve learned in the first-ever print copy of our Incident Management Handbook.
Inside, you'll find the real practices we use to respond to every incident.
You’ll learn what tools we use, how our incident teams are structured, how we manage on-call rotations, how we update status pages, and plenty more.
We have a limited supply available and we’re mailing them out for free while they last. We also have a PDF version available.
Get the handbook
We’ve released a new version of the Opsgenie Mobile App that includes enhancements already introduced into the web app to empower a collaborative, transparent incident management process. To enjoy th...
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