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Now in print! Get your free copy of the Atlassian Incident Management Handbook

blakethorne Atlassian Team Sep 23, 2019

At Atlassian, we operate always-on services for thousands of customers. We’ve learned a lot about responding to incidents and downtime.

Now, we’re sharing what we’ve learned in the first-ever print copy of our Incident Management Handbook.

Inside, you'll find the real practices we use to respond to every incident.

You’ll learn what tools we use, how our incident teams are structured, how we manage on-call rotations, how we update status pages, and plenty more.

We have a limited supply available and we’re mailing them out for free while they last. We also have a PDF version available.

Get the handbook

1 comment

Been super excited for you guys to announce this since you reached out to me a few months ago asking if you could include my Community post on incident communications. Thank you for sending me a physical copy too!

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