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Start to learn JIRA

Daniel Bravo December 22, 2021

Hi all!! 

This is my first time I post a discussion.

I work as System IT and wea re using JIRA.

I need your help, because I need to learn as I can configure JIRA for my Team.

I need to learn how to create SLA´s, KPI´s , Graphics by IT, Dates.

Basically I need to learn how to modify in JIRA. If you have some manuals for dummies hahaha....


Thanks to all!!



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Vero Rivas
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January 2, 2022
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 3, 2022

Hello @Daniel Bravo , check out training paths from Atlassian University; I've listed them in the order someone brand new to Jira should proceed.  If you choose to skip the Fundamentals and User paths, I recommend you start with the Managing Jira Projects course in the Jira Project Administration path, then move on to the Jira Administration I and II courses if you need to make configurations beyond project-level.  In the admin learning paths, there are additional free and paid courses you can use to supplement the core courses.

Jira Fundamentals: (Free)

Jira User:

Jira Project Administration ( Fee and paid courses):

 Jira Administration (Free and paid courses):

Jira Service Project Administration (Fee and paid courses):

Note that we have an entire short free course dedicated to SLAs for JSM:


Best Regards,

Atlassian University Team

Olha Onofriichuk_SaaSJet
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 17, 2022

Hi, @Daniel Bravo 

When I started learning how to work with Jira, I found free courses at Atlassian University. It helped me a lot. Maybe it will help you as well.

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