Start to learn JIRA

[Daniel Bravo]

Hi all!! 

This is my first time I post a discussion.

I work as System IT and wea re using JIRA.

I need your help, because I need to learn as I can configure JIRA for my Team.

I need to learn how to create SLA´s, KPI´s , Graphics by IT, Dates.

Basically I need to learn how to modify in JIRA. If you have some manuals for dummies hahaha....

Thanks to all!!

[Vero Rivas]

Hi @Daniel Bravo 

    Look at this posts, maybe can help you

    https://community.atlassian.com/t5/Training-Certification-articles/Check-out-the-Community-video-library/ba-p/1551614

    https://confluence.atlassian.com/alldoc/atlassian-documentation-32243719.html

Cheers

[Julia]

Hello @Daniel Bravo , check out training paths from Atlassian University; I've listed them in the order someone brand new to Jira should proceed.  If you choose to skip the Fundamentals and User paths, I recommend you start with the Managing Jira Projects course in the Jira Project Administration path, then move on to the Jira Administration I and II courses if you need to make configurations beyond project-level.  In the admin learning paths, there are additional free and paid courses you can use to supplement the core courses.

Jira Fundamentals: (Free) https://university.atlassian.com/student/collection/850385/path/1083901

Jira User: https://university.atlassian.com/student/collection/850385/path/1062302

Jira Project Administration ( Fee and paid courses): https://university.atlassian.com/student/collection/850385/path/1062303

 Jira Administration (Free and paid courses):  https://university.atlassian.com/student/collection/850385/path/1062304

Jira Service Project Administration (Fee and paid courses): https://university.atlassian.com/student/collection/850385/path/1062307

Note that we have an entire short free course dedicated to SLAs for JSM:  https://university.atlassian.com/student/collection/850385/path/1062307/activity/1031155

Best Regards,

Atlassian University Team

[Olha Onofriichuk_SaaSJet]

Hi, @Daniel Bravo 

When I started learning how to work with Jira, I found free courses at Atlassian University. It helped me a lot. Maybe it will help you as well.