Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,297,496
Community Members
 
Community Events
165
Community Groups

Is it possible to rename "Submit a request or incident" and the description text?

Would like to customize the text of this option to better match the type of requests that will be submitted

1 answer

1 accepted

0 votes
Answer accepted
John M Funk Community Leader Sep 21, 2021

Hi @akavanagh  - Welcome to the Atlassian Community!

You should be able to go to Project Settings > Portal settings and make the modifications you need. 

Hi John, it would seem so but I can't find an option to customize the default option

John M Funk Community Leader Sep 21, 2021

Can you share a screenshot of the part you want to change? I think I might be confusing things. 

John, sorry for the delay - please see below part of the portal 
image.png

Ah, so that's the Request Type itself. Go to Project Settings > Request Types

Then click on the Request type name (Submit a request or incident in your case)

Then click on it again to change the name 

Then click on the Request Form tab.

There you can change the Request Form Description. And add help and instructions if you like. 

screenshot1.png

Thank you John! I appreciate your help

Like John M Funk likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you