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Is it possible to rename "Submit a request or incident" and the description text?

Would like to customize the text of this option to better match the type of requests that will be submitted

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John Funk Community Leader Sep 21, 2021

Hi @akavanagh  - Welcome to the Atlassian Community!

You should be able to go to Project Settings > Portal settings and make the modifications you need. 

Hi John, it would seem so but I can't find an option to customize the default option

John Funk Community Leader Sep 21, 2021

Can you share a screenshot of the part you want to change? I think I might be confusing things. 

John, sorry for the delay - please see below part of the portal 
image.png

Ah, so that's the Request Type itself. Go to Project Settings > Request Types

Then click on the Request type name (Submit a request or incident in your case)

Then click on it again to change the name 

Then click on the Request Form tab.

There you can change the Request Form Description. And add help and instructions if you like. 

screenshot1.png

Thank you John! I appreciate your help

Like John Funk likes this

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