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Can JSM datacentre be run with only JSM license or a JIRA license is also required ?

Abdul Rehman
Abdul Rehman March 17, 2023

We want to setup a small JSM instance. Will we need to buy JIRA DC licnese as well to setup JSM ?

Thank you!

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4 votes
Dirk Ronsmans
Dirk Ronsmans
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March 17, 2023

Hi @Abdul Rehman ,

Both Jira Software and Jira Service Management are separate products so if you only require JSM you just buy a license for JSM.

The JSM license will be a DC JSM license (if you wish to work on premise) or you could also look at the cloud offering.

So DC (DataCenter) is a flavor of installation and then you choose the product(s) you need being JSM and/or JSW

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3 votes
Bertrand Blanchenay
Bertrand Blanchenay
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March 17, 2023

As Dirk, for a "small instance" I would recommand the Cloud offer. 

If your question is about the "cross licensing" between Jira SM and Jira SW, you should read Nick answer on the link below:

https://community.atlassian.com/t5/Jira-Service-Management/Jira-Service-Management-and-Jira-Software-Tight-Integration/qaq-p/1568021

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