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eazyBI - Issue transition by Working Group

Adocasar I'm New Here Oct 19, 2021

Hello,

We need to filter issues on eazyBI transitioned from one Working Group to another, but we can only find filters for transitions by users.

This filter on Jira works fine: 

"Working Group" = "Working Group A" AND assignee was in ("users from Working Group B")

Is there any way to do this on eazyBI? Or some way to import the results of the above query to eazyBI?

Regards

1 answer

Hi @Adocasar 

Perhaps you can find this post useful:

https://community.eazybi.com/t/how-to-measure-the-sla-for-each-workgroup-throughout-the-lifecycle-of-a-ticket/7904

It explains how to import changes for the Workgroup field and then you could create custom calculations to count issues that where the workgroup field was changed from/to a specific workgroup.

Martins / eazyBI team

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