We have the Structure plugin installed in our cloud JIRA environment. We are currently in the plugin's trial period (version 1.0.3-AC). Using Automation to create a structure, I'm not able to then add a ticket to it as the "Cannot place anything under a dynamic row" error is prompted. I understand that there's a setting for the structure that allows this operation as explained in https://wiki.almworks.com/display/structure/Manual+Adjustments. Having admin privileges, I still cannot find where I can change the setting, as it's not under the Manage Apps Structure entry nor in any other place.
Any help will be appreciated.
Thanks and regards,
This restriction for Manual Adjustments for Cloud should be more clear in the documentation and in the Jira Marketplace. Because it gives a false idea of functionality.
I've basically been testing the tool (trial) for two days now and because of this restriction, I'm giving up on using it.
If I had known this in advance I wouldn't even have installed the trial, to begin with.
Thanks for evaluating our app and apologies for any confusion – we do include this limitation on our comparison page, as is our practice for all our other limitations.
Manual Adjustments is definitely on the Cloud roadmap, and we'd be happy to notify you when it is available. In the meantime – if you have some time – we'd be happy to hop on a call with you to understand the specifics of your setup, to see if there might be a possible workaround.
Hope this helps,
I also wanted to make manual adjustments. I contacted almworks directly and received the following answer:
>Manual Adjustments is a feature that is only available for the Server and DC versions of Structure.
For Structure Cloud, we are planning to introduce the Manual Reordering generator, as well as implement the ability to use the Sort by Rank generator to reorder dynamic items and consequently change their rank.
As of now, there is no workaround for the scenario.<
If you would like to be notified when the feature is launched, you can sign up for a notification at almworkts.
I hope this helps.
Can you specify which Server version you are using? Because there are several options for Structure, I am not sure which is the right one to use? I have the similar problem: cannot enable "Manual Adjustment" even though I have admin privileges.
Thank you very much for your help!
Hello @Zhuo Wang
If you are on Jira Server/Data enter, you can enable Manual Adjustments in Structure Configuration page. To access it, you should:
Could you please also share your use case for manual adjustments? Maybe there is an alternative setup which would be a better fit in your case than manual adjustments? For example, if you wish to rearrange issues located on the same level, you can use Manual Sorter. And if you wish to place issues in a hierarchy, extenders can be a better solution.
Thank you for your response. Currently I am using free-trial Cloud version Structure App. To access to it, I did the following steps:
I couldn't find "Option" for "Allow manual adjustment of generated content" (please see attached snopshot).
From the following link, it is caused by the wrong Structure Version?
Hello @Zhuo Wang
Yes, sorry for possible confusion: Manual Adjustments is a feature available only for Jira Server/Data Center. Structure Cloud doesn't have manual adjustments.
Structure Cloud already allows sorting issues by rank and to update an issue's Jira rank, you can simply drag it to a new location in the structure.
We are also planning to introduce a Manual Reordering generator, which will allow rearranging issues added by Inserters.
Hi @Juan Sancho
We unfortunately don't have Manual Adjustments for Cloud yet, but would you like to be notified when it becomes available? I'd be happy to add you to our notification list.
In the meantime, would you be able to share your use case(s)? We may have a way to accommodate your use case without the need for Manual Adjustments.
Kathryn [ALM Works]
I have a complex structure in which the folders/hierarchies are constantly changing depending on the project needs. So I cannot add any link to issue fields.
Using the server version (which I love by the way), I automatically load the issues from specific projects in the main project folder and then manually move them in their specific folders. So once an issue is created, it will appear automatically in my structure.
I tried other tricks but the cloud version doesn't remove duplicates easily so is getting time consuming to get the same effect once I get new issues in the project.
Any suggestions will be appreciated, and obviously having the same features in the cloud would even help more.
To better understand the specifics of your setup, I'd recommend reaching out to our Support team at support.almworks.com (or firstname.lastname@example.org) as a next step if you have some time. They'd be happy to set up a call and they could advise an alternative setup, if one is available.
Thank you for the feedback on our Server version. Needless to say, our team is working hard to reach a higher parity level on Cloud and we're glad you're given it a try. You can find more information on upcoming features on our Structure Cloud roadmap, and please also feel free to subscribe to our Structure Cloud Release Notes to be notified about other new functionalities when they become available.
Kathryn [ALM Works]