Multiple checklists

[Max Kaiser]

Just looking for an update on multiple checklists within the Smart Checklist app.  The documentation section says coming soon but with a date stamp some time in the past.  Just want to know if it is actually supported or a feature for the future. 

We are adding checklists to JSM tickets via a label and we've found that if you apply labels in a specific order, for instance: Label A, Label B it'll load both lists in the proper order without issue, but if you switch the order to say Label B, Label A it may end up jumbling the two checklists into each other.  I'm assuming it might have something to do with the time it takes the automation to load a list, if Label A's checklist was smaller it completes before Label B's list being loading as an example.  But if you specify Label B first, which might have more items, therefore it doesn't complete before beginning to load Label A's list.

[Oleksandr Haiun _TitanApps_]

Hello @Max Kaiser ,

My name is Oleksandr, and I am a representative of the Smart Checklist Team.

Thank you for your interest in the Multiple Checklist feature! It is currently in development, and we hope to release it in the near future.

The issue you are facing with the automation seems to be caused by race conditions within the IF statements in your automation rule. Our team has recently prepared a fix for this issue, and we are currently testing it and planning to release it soon. You may contact us at support@titanapps.io and share your automation rule with us so we can reproduce your issue and ensure that the fix will work for your case.

Best regards,
Oleksandr

[Joseph Chung Yin]

@Max Kaiser -

Welcome to the community.  Since this is related to a third party add-on in your env, the best recommendation is for you to contact the vendor of the add-on for technical support - https://smart-checklist-for-jira.helpscoutdocs.com/#contact

Hope this helps.

Best, Joseph Chung Yin