I have a "restart" transition in my workflow that has TTS plugin attached.
The restart transition bring the JIRA ticket from ANY state back to Not Started which is where issues originate.
However, getting issues back to Not Started remove the SLA widget from the ticket. If I change the status from Not Started to something else, those transition work.
Do I need to update my setting on plugin how things are setup? I can send you images of how my setup is, transition etc.
Missing deadlines is one of the biggest problems every team lead wants to avoid when dealing with managed services. When the customer contracts your company to help with IT services it is expected th...
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