Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Getting an issue back to Not Started removes SLA plugin

Jimy Shah
Jimy Shah May 5, 2017

I have a "restart" transition in my workflow that has TTS plugin attached.

 

The restart transition bring the JIRA ticket from ANY state back to Not Started which is where issues originate.

However, getting issues back to Not Started remove the SLA widget from the ticket. If I change the status from Not Started to something else, those transition work.

 

Do I need to update my setting on plugin how things are setup? I can send you images of how my setup is, transition etc.

Answer
Watch
Like Be the first to like this
506 views

1 answer

0 votes
Tuncay Senturk
Tuncay Senturk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
May 8, 2017

Hi Jimy,

There has been some changes in community, and we do not keep notified about this post.

Actually, the info provided is not enough to reproduce.

Could you please raise an issue in our ticket system with more details so that we can have a check?

Reply

Suggest an answer

Log in or Sign up to answer
Product apps
Apps & Integrations
TAGS
AUG Leaders

Atlassian Community Events

    See all events