Automation for Jira - can I change the avatar?

[Greg Williams]

Hello:

I have Automation for Jira added to our Cloud instance. The default Avatar is "AJ" 

I have a user requesting we change the avatar to the Automation icon:  

The reason is they have a user with the same initials and they want to differentiate between the two. 

I've sent instructions to have their "AJ" change their profile pic in their preferences, but this would be good to perform as well.

I've searched the documentation and cannot find options to change the avatar. Any help is appreciated.

[Alexey]

Hey, I just came to a similar problem, did you managed to solve this issue? 

[Greg Williams]

Not yet unfortunately.

[Jeret Shuck]

I'm also looking to update this profile photo as well. Any luck since then?

[Greg Williams]

Still waiting unfortunately.

[John Funk]

Has anyone put in a support ticket? 

[Sergey Yugoman]

Also waiting that Atlassian can give rights to change an avatar for system users.

[Damien Young]

I'd also like to see this. One of our main helpdesk users has the initials "AJ" and it's confusing for end users. They reply to automation updates believing they have had a response from him.

[John Funk]

Hi @Damien Young  - Welcome to the Atlassian Community!

Have you put in a support ticket yet?

https://support.atlassian.com/contact/#/

[martin konig]

Workaround Proposal:

Create a New User:
As an instance admin, create an additional user in your instance using an email account that you can access.

Example account name: "Jira Automation"
Set a Distinct Avatar:
Assign an avatar to this new account that clearly indicates it is not a regular user and can be easily recognized as representing a "log entry" rather than a real user comment.

Assign Rights and Roles:
Configure all necessary rights and roles for this newly created user.

Set as Actor for Automations:
Assign this user as the "actor" for all desired automation rules within your instance.

[Lyondra Kufazvineyi]

This would be so useful, hopefully they look into it soon