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Automation for Jira - can I change the avatar?

Greg Williams
Greg Williams
Contributor
November 9, 2020

Hello:

I have Automation for Jira added to our Cloud instance. The default Avatar is "AJ" 
2020-11-09_17-28-49.png
I have a user requesting we change the avatar to the Automation icon:  image.png

The reason is they have a user with the same initials and they want to differentiate between the two. 

I've sent instructions to have their "AJ" change their profile pic in their preferences, but this would be good to perform as well.

I've searched the documentation and cannot find options to change the avatar. Any help is appreciated.

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Alexey
Alexey
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January 19, 2021

Hey, I just came to a similar problem, did you managed to solve this issue? 

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Greg Williams
Greg Williams
Contributor
May 14, 2021

Not yet unfortunately.

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Jeret Shuck
Jeret Shuck
Contributor
May 23, 2022

I'm also looking to update this profile photo as well. Any luck since then?

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Greg Williams
Greg Williams
Contributor
June 29, 2022

Still waiting unfortunately.

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John Funk
John Funk
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June 29, 2022

Has anyone put in a support ticket? 

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Sergey Yugoman
Sergey Yugoman
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December 21, 2022

Also waiting that Atlassian can give rights to change an avatar for system users.

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Damien Young
Damien Young
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March 16, 2023

I'd also like to see this. One of our main helpdesk users has the initials "AJ" and it's confusing for end users. They reply to automation updates believing they have had a response from him.

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John Funk
John Funk
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July 4, 2023

Hi @Damien Young  - Welcome to the Atlassian Community!

Have you put in a support ticket yet?

https://support.atlassian.com/contact/#/

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Lyondra Kufazvineyi
Lyondra Kufazvineyi
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July 4, 2023

This would be so useful, hopefully they look into it soon

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