Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Automation for JIRA - how to stop rule repetition for the same ticket

Hi - I have a set of sub task creation rules applied against transitions.

E.g. if ticket transitions from status 'Open' to 'In progress', 3 sub tasks get created, and so on.

In my workflow, I have a transition back to re-open as well. BUT - if I do that and push the ticket to in progress again, it triggers the rule again and duplicates the sub tasks.

 

Is there a way to stop evaluation of the rule or restrict it to only one execution per ticket?

1 answer

1 accepted

0 votes
Answer accepted
John Funk Community Leader Nov 12, 2020

Hi Himanshu,

What I would do is set another field (such as a custom field) when the issue gets transitioned into In Progress. You can do that as another action in the same rule you already have.

But add a condition before it creates the sub-tasks to check if the field has that value or not. No value, then create the Sub-tasks. If it has the value or is not empty, then do nothing. 

Like John Funk likes this

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Marketplace Apps & Integrations

How to log work and track time in Jira when a person is part of multiple teams

  The manager’s daily activities include a list of challenges to reach high levels of efficiency for their teams. Part of these challenges is related to how to deal with the worklog systems sin...

111 views 2 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you