Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Asset fields and configuration information

I did put our company asset in the cloud using insights plugin, can I query it in one of my workflow (connect the asset with the trouble ticket for example)

2 answers

Hi Khalid.

It looks like you are using Insight for Jira cloud, and for that, the link between Insight objects and Jira issues is different than on server/data center.

Here is a link to a video that shows how to link objects to Jira issues by using the Asset field (go to Jira integration section of the page): https://www.mindville.com/insight-onboarding-guide-cloud

I hope this helps,
Sandra

Hi,

You need to create custom field in Issues tab on Jira Software admin panel.
In custom field You can filter objects from Insight Plugin.

2020-09-24 11_28_15-Configure Custom Field_ CMDB Servers - Dev Jira.png
After that, You need to assign custom field to project screen (Tasks, Subtasks etc.)


Than You can create issue and link something there

2020-09-24 11_33_15-[DOS-2165] test - Dev Jira.png

and see issues from insight object

2020-09-24 11_33_35-Insight Search - Dev Jira.png

Also in Issue Filters You can filter issues with connected insight objects etc.

Hope that helps.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Apps & Integrations

🍻🍂Apptoberfest Update: Upcoming Virtual Events 🎉

Hello Community! I hope you've been enjoying the 🍂Apptoberfestivities🍂 (I know I have!) The event is heating up next week with a series of virtual events that we're calling the 🍻🍂Partner App ...

684 views 7 23
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you