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Asset fields and configuration information

I did put our company asset in the cloud using insights plugin, can I query it in one of my workflow (connect the asset with the trouble ticket for example)

2 answers

Hi Khalid.

It looks like you are using Insight for Jira cloud, and for that, the link between Insight objects and Jira issues is different than on server/data center.

Here is a link to a video that shows how to link objects to Jira issues by using the Asset field (go to Jira integration section of the page):

I hope this helps,


You need to create custom field in Issues tab on Jira Software admin panel.
In custom field You can filter objects from Insight Plugin.

2020-09-24 11_28_15-Configure Custom Field_ CMDB Servers - Dev Jira.png
After that, You need to assign custom field to project screen (Tasks, Subtasks etc.)

Than You can create issue and link something there

2020-09-24 11_33_15-[DOS-2165] test - Dev Jira.png

and see issues from insight object

2020-09-24 11_33_35-Insight Search - Dev Jira.png

Also in Issue Filters You can filter issues with connected insight objects etc.

Hope that helps.

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