Besides the link Timothy posted there's also a third-party plugin to help organize Jira as CRM:
Thanks Timothy and Bruna. I come to realize that the question I should have asked was "where's the best tutorial on how to use Jira Service Desk". I wasn't intending to turn the basic Jira into a CRM. Thanks again and sorry for posting an incorrect question. ./bryan
We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs