Besides the link Timothy posted there's also a third-party plugin to help organize Jira as CRM:
Thanks Timothy and Bruna. I come to realize that the question I should have asked was "where's the best tutorial on how to use Jira Service Desk". I wasn't intending to turn the basic Jira into a CRM. Thanks again and sorry for posting an incorrect question. ./bryan
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG