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when I click update after selecting desired languauge available in the list, it throws an error

Rajasekhar Jilla May 20, 2016

This question is in reference to Atlassian Documentation: Choosing a Language

when I click update after selecting desired languauge available in the list, it is throwing error as below

System Error

A system error has occurred.

Please try submitting this problem via the Support Request Page

Otherwise, please create a support issue on our support system athttp://support.atlassian.com with the following information:

  1. a description of your problem
  2. cut & paste the error and system information found below
  3. attach the application server log file ( C:\Program Files\JIRA-Enterprise-3.13.4\log\atlassian-jira.log )

Cause

Referer URL: https://jira.ciber.com/secure/ViewProfile.jspa

java.lang.NullPointerException: Name is null

Hide stack trace

java.lang.NullPointerException: Name is null
	at java.lang.Enum.valueOf(Unknown Source)
	at com.atlassian.jira.web.action.user.UpdateUserPreferences$AutoWatchPreference.valueOf(UpdateUserPreferences.java:38)
	at com.atlassian.jira.web.action.user.UpdateUserPre

1 answer

0 votes
Nic Brough [Adaptavist] Community Leader May 21, 2016

Are  you really running JIRA 3.13 here?  If so, this is a problem I've seen in there that is fixed in JIRA 4.

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