How to know that currently which configuration IK am running for my jira user management? For example, internal to Jira? LDAP? Crowd?

2 answers

This widget could not be displayed.

You can define several active user directories. Per user user you can define the user directory where you created the user (LDAP or JIRA or what else). Have a look at your user management in JIRA admin panel, column directory.

You need to be a little more detailed than that.

Just adding an internal Jira directory doesn't actually tell us enough to help you. You need to tell us if you are using Crowd, or if you are using Jira's internal system. If it's Crowd and you've added the internal directory in there, then you'll need to check the settings for that directory to make sure it's allowing Jira to update the system.

If all you've done is swapped Jira to use it's own internal system, then all you need is Admin rights and you'll be able to maintain users.

I have configured jira inteernal directory in, now tell me how to set user management option visible in my jira account.

This widget could not be displayed.

Start with Administration -> System information - that will tell you most of what you need to know about user management configuration.

It won't tell you exact details at a level you can use to start debugging it, but it'll be enough to answer questions you might get asked here if you're struggling with user related stuff.

I am using Jira's internal system, now tell me how to make usermanagement option visible

If you are using the internal system, then it's there. You don't need to do anything other than log in as an administrator.

If you can't find it, then you'll need to tell us where you're looking and what you're expecting. What else do you have on the Admin-cog menu for example?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

174 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you