From the looks of the error message you are getting and the problem you described I suspect that you may have a corrupted index, so I'd like to ask you to try rebuilding it from scratch by following the instructions in this document as I'm hopeful this will resolve your problem: https://confluence.atlassian.com/display/JIRAKB/Unable+to+Rebuild+JIRA+Index
All the best,
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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