unable to delete project and group in Jira 6.0.1 due to file not found

[Francesco R]

Hello, in my Jira 6.0.1 installation I'm not able to delete neither projects nor groups since in both cases there are files not found. If I delete a group I get: 2013-06-25 09:53:17,467 http-bio-8080-exec-16 ERROR jiradmin 593x2797x1 1b6hbk0 127.0.0.1 /secure/admin/user/DeleteGroup.jspa [jira.bc.group.DefaultGroupService] Exception trying to remove group: com.atlassian.util.concurrent.LazyReference$InitializationException: com.atlassian.jira.util.RuntimeIOException: org.apache.lucene.store.NoSuchDirectoryException: directory '/home/frotonde/JIRA6.0/application-data/jira/caches/indexes/entities/portalpage' does not exist com.atlassian.util.concurrent.LazyReference$InitializationException: com.atlassian.jira.util.RuntimeIOException: org.apache.lucene.store.NoSuchDirectoryException: directory '/home/frotonde/JIRA6.0/application-data/jira/caches/indexes/entities/portalpage' does not exist and if I try to delete a project I get the following error: 2013-06-25 10:09:58,698 http-bio-8080-exec-14 ERROR [500ErrorPage.jsp] Exception caught in 500 page com.atlassian.jira.util.RuntimeIOException: org.apache.lucene.store.NoSuchDirectoryException: directory '/home/frotonde/JIRA6.0/application-data/jira/caches/indexes/entities/portalpage' does not exist com.atlassian.util.concurrent.LazyReference$InitializationException: com.atlassian.jira.util.RuntimeIOException: org.apache.lucene.store.NoSuchDirectoryException: directory '/home/frotonde/JIRA6.0/application-data/jira/caches/indexes/entities/portalpage' does not exist I'm working on a Linux installation and all the remaining jira suite is working well (for now). Why am I missing these files? Thank you

[JohnA · Accepted solution]

Hi Francesco,

From the looks of the error message you are getting and the problem you described I suspect that you may have a corrupted index, so I'd like to ask you to try rebuilding it from scratch by following the instructions in this document as I'm hopeful this will resolve your problem: https://confluence.atlassian.com/display/JIRAKB/Unable+to+Rebuild+JIRA+Index

All the best,
John