unable to delete project and group in Jira 6.0.1 due to file not found

Hello, in my Jira 6.0.1 installation I'm not able to delete neither projects nor groups since in both cases there are files not found. If I delete a group I get: 2013-06-25 09:53:17,467 http-bio-8080-exec-16 ERROR jiradmin 593x2797x1 1b6hbk0 127.0.0.1 /secure/admin/user/DeleteGroup.jspa [jira.bc.group.DefaultGroupService] Exception trying to remove group: com.atlassian.util.concurrent.LazyReference$InitializationException: com.atlassian.jira.util.RuntimeIOException: org.apache.lucene.store.NoSuchDirectoryException: directory '/home/frotonde/JIRA6.0/application-data/jira/caches/indexes/entities/portalpage' does not exist com.atlassian.util.concurrent.LazyReference$InitializationException: com.atlassian.jira.util.RuntimeIOException: org.apache.lucene.store.NoSuchDirectoryException: directory '/home/frotonde/JIRA6.0/application-data/jira/caches/indexes/entities/portalpage' does not exist and if I try to delete a project I get the following error: 2013-06-25 10:09:58,698 http-bio-8080-exec-14 ERROR [500ErrorPage.jsp] Exception caught in 500 page com.atlassian.jira.util.RuntimeIOException: org.apache.lucene.store.NoSuchDirectoryException: directory '/home/frotonde/JIRA6.0/application-data/jira/caches/indexes/entities/portalpage' does not exist com.atlassian.util.concurrent.LazyReference$InitializationException: com.atlassian.jira.util.RuntimeIOException: org.apache.lucene.store.NoSuchDirectoryException: directory '/home/frotonde/JIRA6.0/application-data/jira/caches/indexes/entities/portalpage' does not exist I'm working on a Linux installation and all the remaining jira suite is working well (for now). Why am I missing these files? Thank you

1 answer

1 accepted

Hi Francesco,

From the looks of the error message you are getting and the problem you described I suspect that you may have a corrupted index, so I'd like to ask you to try rebuilding it from scratch by following the instructions in this document as I'm hopeful this will resolve your problem: https://confluence.atlassian.com/display/JIRAKB/Unable+to+Rebuild+JIRA+Index

All the best,
John

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