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tickets do not sort by rank

Moises Castillo
Moises Castillo
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April 25, 2013

When I load this query in jira....

https://jira5.mobitv.corp/issues/?filter=10472

The tickets do not sort by rank, even though I click on the rank header.
This is a problem since rank is an important sorting criteria in agile
process. Is there something you can do to make the tickets sort in
numerical order of rank?

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Ruchi Tandon
Ruchi Tandon
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June 17, 2013

Here are a few KB articles that might help in this case :

https://confluence.atlassian.com/display/GHKB/Sorting+by+Rank+does+not+show+expected+values

https://confluence.atlassian.com/display/GHKB/Sort+by+Rank+is+Broken+After+JIRA+Upgrade

I hope this helps!

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Joris van Poppel
Joris van Poppel
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May 26, 2013

Hi,

I've got the same problem, although I click the Rank field and see it is added to the search query, the Rank values seem to get ordered in a 'random' order.

Please let me know if you've got a solution

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Timothy
Timothy
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April 25, 2013

Did you save the order as part of the filter?

https://confluence.atlassian.com/display/JIRA/Using+Filters#UsingFilters-saving_filtersSavingasearchasafilter

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