tickets created after hours report

Mary Teierle August 30, 2016

I am looking to create a report for tickets after hours so we can determine the need for on-call support. I'm not seeing anything built into Jira. I do have the hourly graph but don't want to hover over every hour to get the numbers and add them up manually. I'll be looking for one from 6p-8am Mon-Fri and all day Sat/Sun.

1 answer

0 votes
Tarun Sapra
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 30, 2016

You can achieve it using JIRA built-in filter subscription functionality, please read here - https://confluence.atlassian.com/jira064/receiving-search-results-via-email-720416706.html

Suggest an answer

Log in or Sign up to answer