the rules for showing created date when creating an issue

Veronica Liu
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 9, 2025

when we "just" create an issue, at the created date column will show: just now. Gradually it will become: xx minutes ago.

Then the next day, the column will show: Yesterday xx:xx p.m. 

i would like to know when will the column show a specific time & date, like: 2025/01/10 09:00 a.m.?

is it possible to change the rule to show the exact time & date (2025/01/10 09:00 a.m.) when we just finished the creation?

2 answers

2 votes
Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 10, 2025

Hi @Veronica Liu 

As @Mohanraj Thangamuthu mentions there is a feature request fro this.

You can set a work around.

Create a new custom field of the type Text Field (read only).

In an automation on issue creation, have an action that will edit this field.

For this field use a smart value.

Example:

{{issue.created.convertToTimeZone("Europe/Amsterdam").format("dd MMM yyyy HH:mm")}}

 

2 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 9, 2025

Hello, Good day. I believe your requirement is similar to the feature request: https://jira.atlassian.com/browse/JRACLOUD-41506

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events