6 answers

0 votes
Steven Behnke Community Champion Dec 13, 2016

Can we help?

we're using v6.4.13#64028-sha1:b7939e9

 

Where can I find documentation on how templates can / should be used? The documentation I found sounded like it was from an add-on component, not core Jira.

 

For the moment, we're using a ticket and requesting that users clone the ticket. After stumbling on the "use as template" and "apply template" under the "more" menu item I thought I would look into templates.

 

Any pointers would be appreciated.

 

Thank you.

0 votes
Steven Behnke Community Champion Dec 13, 2016

There is no template functionality within JIRA, out-of-the-box. It sounds like you have an add-on installed that adds it. If you could tell me what add-on that is, I can look more.

I'm not a JIRA administrator. Is there an easy way for me to identify the add-ons?

Hi All,

I think I've got it sorted. I worked with someone more knowledgeable regarding our JIRA deployment.

thank you

Fred Ames

0 votes
Steven Behnke Community Champion Dec 14, 2016

No problem, good luck!

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,128 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot