6 answers

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Steven Behnke Community Champion Dec 13, 2016

Can we help?

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we're using v6.4.13#64028-sha1:b7939e9

 

Where can I find documentation on how templates can / should be used? The documentation I found sounded like it was from an add-on component, not core Jira.

 

For the moment, we're using a ticket and requesting that users clone the ticket. After stumbling on the "use as template" and "apply template" under the "more" menu item I thought I would look into templates.

 

Any pointers would be appreciated.

 

Thank you.

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Steven Behnke Community Champion Dec 13, 2016

There is no template functionality within JIRA, out-of-the-box. It sounds like you have an add-on installed that adds it. If you could tell me what add-on that is, I can look more.

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I'm not a JIRA administrator. Is there an easy way for me to identify the add-ons?

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Hi All,

I think I've got it sorted. I worked with someone more knowledgeable regarding our JIRA deployment.

thank you

Fred Ames

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Steven Behnke Community Champion Dec 14, 2016

No problem, good luck!

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