synchronised Active Directory users is not put into jira-users group when imported

We use an Active Directory with many users (1200+). They are imported into JIRA including our AD groups (nested groups are turned on).

We also have set the "Default Group Membership" to "jira-users".

The problem is that we do not want every user in the AD to log to be part of the group "jira-users". We want every user to be part of the "jira-users" up front, so everyone can assign everyone even though they have not logged in yet.

Will it work to put a "jira-users" group into out AD? (and assign an AD group "all" to that)

It seems that I can not add a AD group to a JIRA group using the nested group functionality. I get the permission denied. See So that is not an option even though it would have been perfect for us.

2 answers

1 accepted

2 votes
Accepted answer

Hi Carsten,

If the LDAP directory is on the top position in your "User Directories" list within JIRA, you could create a group called "jira-users" in AD and assign the users as member of this group, then in the next synchronization the LDAP users would appear as member of "jira-users" group in JIRA before they log in.


Hi, it is a good workaround, but not what i looked for. I hoped for some solution in JIRA. Moving the manual job to the AD is still manual. And the AD can't put a Universal group into a normal group (ie. all-AD-users-group,which we have, into a jira-users AD group).

0 votes
Yew Teck En Atlassian Team Oct 25, 2012

Do you have a common group user in LDAP that all user is member of it? Perhaps you can add it directly to the JIRA Users under Global Permission?

Once it sync the users should posses the ability to login immediately as we know that the local-group require first login.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,240 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you