subtasks enabled, in schema, but cannot create them ...

I have subtasks enabled.

I have subtasks in the project schema.

this is true for issues of type story and task, just generally not available.

 

when I open an issue and hit ... I can see clone etc but there is no option to create subtasks.

this was easy in 5.x and I'm probably just missing something simple.

1 answer

0 votes
Alexey Matveev Community Champion Dec 13, 2017

Hello,

1. Make sure that you have sub-task issue types in your project 

2. Make sure that you are trying to create a sub-task from a parent issue type issue. I mean you are not trying create a sub-task form a sub-task

The button must be under the More dropdown list.

Check also the user has "create issue" - you need that to be able to create issues of any type in the project.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

26,689 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you