2014-07-22 09:26:28,545 http-bio-8080-exec-11 ERROR anonymous /rest/gadget/1.0/login [crowd.manager.application.ApplicationServiceGeneric] Directory 'Active Directory server' is not functional during authentication of 'abc'. Skipped.
2014-07-22 09:26:28,545 http-bio-8080-exec-11 ERROR anonymous /rest/gadget/1.0/login [jira.security.login.JiraSeraphAuthenticator] Error occurred while trying to authenticate user 'abc'
This is what I will do. Most of the time, DNS networking cause JIRA to try to connect to other URL. Changing it to IP will exclude DNS issue as the cause. However, this issue is easy to tell as the stack trace will describe the URL that it try to connect to, and if it is different with wath you configured, it is usually the cause of your issue.
Jira simply runs on a system, and if it needs to reach out to other systems like AD, it will ask the server for network information. The failure here is that the remote server doesn't seem to always respond, so it's the networking on the local server, the network or the AD server.
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