queries for data

what would be a good syntax or the correct to pull datesand tickets? for example, I want to be able to pull the open tickets in the last 7 days and need to be able to show long they been open

4 answers

1 accepted

This widget could not be displayed.

ok, i got more details on what they need. They need to look at all the tickets in a component and how long they have been open.

I was thinking maybe something like this

project = "" AND component = "" AND resolution = unresolved AND status was open on endofweek ())

something like that work ?

No. Inside jql you put query criteria - that mean that "I want to see issues that were opened from yesterdey till today". As for seeing time in status - there is a feature request that is still open, so by default you will not see time in status in issue navigator (see https://ecosystem.atlassian.net/browse/JCHART-424)

As a possible solution - it is possible to create something like calculated custom field with this info and search / view according to it. But it requires development.

BTW please see https://answers.atlassian.com/questions/95556/how-to-get-the-time-spent-report-of-issues-in-a-particular-status- seems it is relevant to your request - it already contains the script field)

This widget could not be displayed.

Could you clarify the request? Do you want to search issues that are open and were open > 7 days?

This widget could not be displayed.

more like in the last 7 days or the past week. like what syntax would I use to show days?

This widget could not be displayed.

more like in the last 7 days or the past week. like what syntax would I use to show days?

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted 6 hours ago in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

13 views 0 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you