priority field is required error message.

I am trying to edit one of the issue created in JIRA however it gives the error "priority is required" although priority is selected. I need to click on the drop down and select the same priority again. could you please help on this issue

3 answers

1 accepted

1 votes

That looks like you have some javascript trying to do something with priority as you go for an edit. Have you done anything with javascript (or a plugin that uses javascript)?

i performed intergirty check once and it looks that problem has appeared after that only.

he is asking, did you used any javascript function on priority field?

just diable any javascript plugin if you used then check this behaviour

The integrity check would have no effect on the way the priority field works.

Something looks like it is interfering with the field during the edit process, so you need to find and fix that.

It looks like the order in which the validation is being performed is wrong.

Be careful with the word "validation" here - Jira has validators which do validation. This problem is occurring BEFORE validation occurs

There was some error in the coding on Priority filed. I checked with developer of out tool and the problem is rectified.

So I was right? You've coded something in javascript which breaks it?

Yes Nick, You were correct, i was having hard ticket to go through the coding.

Henning Tietgens Community Champion Jan 12, 2014

Than it would be fair to mark Nics answer as correct...

Hi,

 

Is it possible to validate Priority field to be allowed to have only "crirtical"  value in the list when creating issue , i.e 

 

Example :

Issue wud be allowed to create for particular Priority value

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,826 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot