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not getting email notification

Junghee Seok
Junghee Seok
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April 16, 2024

Hi

I never receive email notification from jira.

mention, create , change anything else doesn't send notification at all.

I also see the page for support and check the setting.

but everything is looks fine.

could you help me ?

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John Funk
John Funk
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April 16, 2024

Hi Junghee - welcome to the Atlassian Community!

If you are not receiving any emails from Atlassian, you need to submit a support ticket to Atlassian to see if you are on the suppression list for your email address.

https://support.atlassian.com/contact/

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Ollie Guan
Ollie Guan
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April 16, 2024

Hi @Junghee Seok ,

Pls check with your Email preferences.

屏幕截图_20240417104745.png

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