my email path change and i do not receive JIRA ticket notification after Oct24, how to retrieve it??

[LOH LEE LIN]

my email path change after Sep and not able to receive any email notification from JIRA ticket, how to reset it back?

[Liam - DevSamurai]

Hi @LOH LEE LIN , Welcome to the community!

One of the ways to make the email notification work again is to set your old email address as an email alias on your email settings. 

This will allow you to receive the notification from the previous email path. 

This setting may require the email admin role; if so, you need to contact the admin for assistance. 

Hope it helps

[Mohanraj Thangamuthu]

Hello, Good day. Please refer to the link : https://community.atlassian.com/t5/Jira-articles/Unblock-user-invites-to-Jira-with-our-new-unsent-invitations/ba-p/2698025 to check if your email has been added to the suppression list. Thanks