my query is -
project -EFM AND issuetype = incident AND status = Created ORDER BY created DESC
further on what Joe is getting at here. If you have an actual Status that is named "Closed" and it is showing in your above filter results, something is very strange indeed. However, if by "closed" you are referring to an issue you believe to be closed by some means (resolution value, column on kanban, etc) but the actual Status value = "Created" then things are working as designed.
if you are still seeing issues here please post images of your filter and filter results.
Joe , yes in both Created and Closed they also have resolution , but no mater what resolution I give In Created filter some Closed ones are still showing.
Jack, there are two status value one is created and another is Closed. see these two pics in created and unresolved filter its showing closed issues
Agree with joe on the resolution part. I would also suggest you try a simple experiment.
run these two filters and compare them for Any overlap as there should be none.
project = efm and issuetype = incident and status = created
project = efm and issuetype = incident and status = closed
if you any overlap I would be interested in seeing this.
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