jiraconnectuser user does not exist

I've looked through the questions at https://answers.atlassian.com/search/?q=jiraconnectuser&topic=all&t=question&Submit=search&sort=active

When I added JMC to my account, it did not automatically add the jiraconnectuser. I do not want to add a fake user with that name. How do I get that user automatically provisioned?

I disabled and then reenabled JMC, but it didn't work either.

Any help would be appreciated.

1 answer

1 accepted

This widget could not be displayed.

Hi Jeff,

You have to mannualy create "jiraconnectuser" and grant the necessary create issue permission to this account. Looks like JMC do not provision the needed account.

Lucas Lima

This answer is right. Maybe I missed it, but it appeared as if the account should be automatically provisioned based on the tutorial video. And that it would be a waste of a user account to create it manually. Thanks!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Friday in Jira

New 5k User Limit and Other Cloud Updates

Hi all! Lauren here from the Enterprise Cloud marketing team.  I have some exciting Cloud updates from #AtlassianSummit that I wanted to share. We want everyone in your organization to be ab...

88 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you