We have a set of users that dont have the ability to do @username in the comment field and have the list of users show up. Same thing in the manage watchers in the JIRA issue... for some users the username typing generates a list of users but for a group of users it doesnt work.
Seems the group of people who are not able to use the @mention don't have "Browse Users" permission under the Global Permissions.
Please check the URL below and grant "Browse Users" permission to the affected users.
Hope it helps!
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs