jira 4.4.3 -> 5.0.6 upgrade breaking, possibly because of greenhopper?

I am attempting to install a new version of jira and restore an export from our current production version, and am getting the following error in /jira/log/atlassian-jira.log. What am I doing wrong?

2012-06-12 15:19:32,833 JiraImportTaskExecutionThread-1 INFO anonymous 919x54x1 - 192.168.100.116 /secure/SetupImport.jspa [jira.bc.dataimport.DefaultDataImportService] Running JIRA Data Import...
2012-06-12 15:19:38,503 http-8080-4 ERROR [jira.web.filters.JiraImportProgressFilter] Error performing import
java.util.concurrent.ExecutionException: com.opensymphony.module.propertyset.PropertyImplementationException: SQL Exception while executing the following:SELECT ID, ENTITY_NAME, ENTITY_ID, PROPERTY_KEY, propertytype FROM public.propertyentry WHERE ENTITY_NAME=? AND ENTITY_ID=? AND PROPERTY_KEY=? (ERROR: relation "public.propertyentry" does not exist
Position: 68)
at java.util.concurrent.FutureTask$Sync.innerGet(Unknown Source)
at java.util.concurrent.FutureTask.get(Unknown Source)
at com.atlassian.jira.task.TaskDescriptorImpl.getResult(TaskDescriptorImpl.java:113)
at com.atlassian.jira.web.filters.JiraImportProgressFilter$SimpleTaskDescriptorBean.getResult(JiraImportProgressFilter.java:215)
at com.atlassian.jira.web.filters.JiraImportProgressFilter.doFilter(JiraImportProgressFilter.java:98)
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:554)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
at org.apache.coyote.http11.Http11AprProcessor.process(Http11AprProcessor.java:864)
at org.apache.coyote.http11.Http11AprProtocol$Http11ConnectionHandler.process(Http11AprProtocol.java:579)
at org.apache.tomcat.util.net.AprEndpoint$Worker.run(AprEndpoint.java:1665)
at java.lang.Thread.run(Unknown Source)
Caused by: com.opensymphony.module.propertyset.PropertyImplementationException: SQL Exception while executing the following:SELECT ID, ENTITY_NAME, ENTITY_ID, PROPERTY_KEY, propertytype FROM public.propertyentry WHERE ENTITY_NAME=? AND ENTITY_ID=? AND PROPERTY_KEY=? (ERROR: relation "public.propertyentry" does not exist
Position: 68)
at com.opensymphony.module.propertyset.ofbiz.OFBizPropertySet.findPropertyEntry(OFBizPropertySet.java:306)
at com.opensymphony.module.propertyset.ofbiz.OFBizPropertySet.exists(OFBizPropertySet.java:170)
at com.atlassian.jira.propertyset.JiraCachingPropertySet.exists(JiraCachingPropertySet.java:747)
at com.atlassian.jira.config.properties.ApplicationPropertiesStore.getOption(ApplicationPropertiesStore.java:140)
at com.atlassian.jira.config.properties.ApplicationPropertiesImpl.getOption(ApplicationPropertiesImpl.java:116)
at com.atlassian.jira.bc.dataimport.DefaultDataImportService.getInputSource(DefaultDataImportService.java:774)
at com.atlassian.jira.bc.dataimport.DefaultDataImportService.parseXmlAndValidateBackupData(DefaultDataImportService.java:244)
at com.atlassian.jira.bc.dataimport.DefaultDataImportService.doImport(DefaultDataImportService.java:209)
at com.atlassian.jira.web.action.setup.DataImportAsyncCommand.call(DataImportAsyncCommand.java:65)
at com.atlassian.jira.web.action.setup.DataImportAsyncCommand.call(DataImportAsyncCommand.java:28)
at com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:147)
at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForTenant(DefaultMultiTenantManager.java:61)
at com.atlassian.multitenant.juc.MultiTenantExecutors$WrappedRunnable.run(MultiTenantExecutors.java:160)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
... 1 more

2 answers

This widget could not be displayed.

Hi,

This problem might be related to a third-party plugin, can you make sure that all the plugins are present and enabled in your target JIRA instance?

This widget could not be displayed.
Joe Wai Tye Atlassian Team Sep 02, 2013

Hi there,

There could be a couple of things that are causing this. I suspect that your database might have suffered from some corruption during the creation of the tables, hence causing this issue.

Could you create a new database, connect your JIRA to it, then start it up. The initial startup might take a while as the tables are being created, but once it is done, you would be able to access your instance, and then re-try the import process :)

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Friday in Jira

New 5k User Limit and Other Cloud Updates

Hi all! Lauren here from the Enterprise Cloud marketing team.  I have some exciting Cloud updates from #AtlassianSummit that I wanted to share. We want everyone in your organization to be ab...

85 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you