we're running JIRA 4.3.4 and migrated the VM to a new environment. Old environment had have an httpd 2.2 as reverse proxy in the frontend using mod_proxy_ajp and mod_ssl. The new one has an apache 2.4.9 with mod_proxy_ajp and mod_ssl.
But now, the timesheet-Plugin failes due to the following error (in the browser):
An internal server error occurred when requesting resource https://jira.<domain>.net/rest/timesheet-gadget/1.0/timesheet.json.
The JIRA log says:
2015-04-07 09:46:12,580 TP-Processor3 ERROR rohozneanus 586x10636x2 17c390m 22.214.171.124 /plugins/servlet/gadgets/makeRequest [renderer.internal.http.HttpClientFetcher] Unable to retrieve response javax.net.ssl.SSLPeerUnverifiedException: peer not authenticated ... ...
The ssl certificate is still the same and was not changed during the migration. But there was a change in mod_ssl with version 2.4.8 of the httpd and SSLCertificateChainFile has become obsolete. See: http://httpd.apache.org/docs/current/mod/mod_ssl.html#sslcertificatechainfile
We're running this setup for a lot of domains and the SSL encryption works fine. No employees or customers reported any errors due to a warning of their clients. But it looks like JIRA does not like bundled certificates. To be honest, I'm not sure if it's a Java 6 or JIRA related issue but any help is welcome. Anyone else running a similiar working setup?
Please let me know when I forgot something important.
Basically it seems like something is messed with your certificate. Have you tried to re-import the certificate in your instance?
These pages should be able to help you out:
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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