issue key duplicates in comment field

Hello

Issue key duplicates in comment field when I am writing a comment. For example, I added comment and wrote the issue key in comment field. As a result this comment was added with duplicate issue key text (see image)

http://postimage.org/image/lab582c75/.

Could you please explain to me how to solve this problem?

Thanks!

2 answers

1 accepted

Hi Fyodor,

One of my colleague has recently verified this behavior, and have filed this as a bug. Kindly refer to the bug report for more info:
- https://jira.atlassian.com/browse/JRA-29353

I have my suspicion that this could arise when we use the character "-" in the issue key.

Though it's not much, but I hope that the info helps.

Best regards.

Hi Ahmad

Thank you for support, I'll review this ticket and will vote for it.

BR,

Fyodor

Hi Fyodor,

At the moment I am unable to reproduce the exact behavior on JIRA 5, but this looks like a bug. May I know how did you reproduced it? Which JIRA version are you currently running on? Did you make any changes to the project key pattern?

The problem, is it easily reproducible on other issues as well?

Thanks.

Hello, Ahmad

Thank you for reply.

JIRA version is 4.4.3

jita.projectkey.pattern is (([A-Z0-9]{0,5}-)?([0-9]{4})){1}

Issue key duplicates in comment field when I am writing comments in other issues also.

BR,

Fyodor

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,081 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot