issue has been created but is not currently visible.

[dima khosravi]

I created a new scrum project. when I create an issue in that project I see this error: "issue has been created but is not currently visible."

I tried to follow these steps https://confluence.atlassian.com/jirakb/your-issue-xxx-has-been-created-but-is-not-currently-visible-on-the-board-779158973.html

but I still have this problem.

[Olga Videc · Accepted solution]

Hello @dima khosravi 

Do you see your issues on the board?

Have you checked your board filter Board->Configure->Filters?

Also, have you checked your permission scheme?

BR, Olga

[dima khosravi]

I've checked permission scheme, I'm using that scheme for another project too, any it works well.

What should I check in Filters?

[Olga Videc]

Can you see your issue on the board?

You should check your filters if you can't see your issue on the board.

Filters should match your project and issues within it.

Also, you should refer to what @Ollie GuanGuan said for and check your columns for unmapped status because if the issue is in status and that status is unmapped on board issue won't show.

Also, check this documentation for cause

How to Resolve the Error - Your issue has been created, but currently isn't visible

https://confluence.atlassian.com/jirakb/how-to-resolve-the-error-your-issue-has-been-created-but-currently-isn-t-visible-779160922.html?_ga=2.142589307.817615887.1560751684-899529972.1531837689

BR, Olga

[dima khosravi]

thank you so much for your help 

[Claudio Pérez]

you can create column BACKLOG.

[Ollie Guan]

Hi @dima khosravi ,

You can refer to @Olga Videc comments for configuration checks, and you can also take a look at Ranking and Column management.

Hope it helps.

[dima khosravi]

Thanks, what should I check in those parts?