installation of a plugin license file fails


I'm currently upgrading a JIRA instance from 4.3 to 5.1.

I need to install a new version of Customware JIRA Salesforce connector. I need to provide a license key.

I tried to install a trial license, but when I upload the .key file, I get an error :

There was a SQL exception thrown by the Active Objects library: Database: - name:MySQL - version:5.5.13 - minor version:5 - major version:5 Driver: - name:MySQL-AB JDBC Driver - version:mysql-connector-java-5.1.10 ( Revision: ${svn.Revision} ) com.mysql.jdbc.MysqlDataTruncation: Data truncation: Data too long for column 'CONTENT' at row 1

I have the same problem with the license key we purchased with the previous version.

I uploaded other license key files, and it works well.

Does anyone already faced this situation?



1 answer

0 votes

Hi Stéphane,

Are you referring to this plugin?

I believe this is not compatible with JIRA 5.1.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,168 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you