Myself Salesforce developer, want to create integration between Salesforce & JIRA...As of now doing POC on this (I already did 1 POC by using 3rd party -Service Rocket connectors,but our management dont' want since the connectors are paid), our company using JIRA server version..So how can I proceed with this since i know only salesforce part and dont have any idea how to start development with JIRA ? even i don't know whether jira is customizable ?, what language its built on?,where to type code?...I didn't find any proper document for this.. mobile: +91 9080487629

@Prabu Sivagnanam The answer may change based on the complexity of what you want to achieve. But if you are proficient on Salesforce then I will suggest to write your code in Salesforce and interact with JIRA via REST APIs.RegardsPrakhar

Solved: how to start development with JIRA ?

Thank you Prakhar for your quick response!

Yes i followed what you saying here by putting all the coding efforts in Salesforce side (both pushing the issues to JIRA & pulling the issues from JIRA)...But the business fine with first half approch but not with second half of my approach.. instead of pulling from JIRA by salesforce code via Rest API Call they want to set up a mechanism in JIRA itself to get it pushed to salesforce whenever new record or created in JIRA

FYI the demo which i shown to business on my POC :https://drive.google.com/file/d/1VR_iHIcrTNcDhO3-bAp--Dc24vyE6mHo/view?usp=sharing

Note- I made a integration between 'issue' object in JIRA & the custom object 'JiraIssue' which i created in SFDC.(All coding i did in saleforce side only,since i dont know JIRA development)

i just did 2 things in salesfoce

****1.Pushing issue to the JIRA , From Salesforce****

Trigger on salesforce object 'JiraIssue' - whenever this record created in saleforce , i am creating the same issue in Jira by using REST API Call (url = jira_host + '/rest/api/2/issue/')

****2.Pulling issue from JIRA, From Salesforce****

Running a batch job in Salesforce periodically and pulling the issue from JIRA and inserting or updating in salesforce , by using the REST API Call (url = 'https://prabusmi.atlassian.net/rest/api/2/search?jql='+ '&fields=' + fieldsQuery + '&startAt='+ startAt +'&maxResults='+maxResults;)

But business fine with the step 1, But in the step 2 they feeling it better to pushing the issue from JIRA whenever update happens in issue record instead of pulling from salesforce by batch,

Can I have your mail id ? or can you ping me at +91 9080487629

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@Prabu Sivagnanam

I understand that you want to push jira issue data to salesforce in step 2 but you have not mentioned when :

I assume that you want to push single issue data in its issue lifecycle , so for example if an issue is created or change workflow status then you can use something called as post function in jira.

Since you do not want to use any plugin so you can develop a post function using Atlassian SDK in Java (though it will have a steep learning curve).

Usually most of the JIRA instances have some kind of groovy scripting plugin available (like scriptrunner). You can check with your JIRA Admin and utilise this to create a groovy script post function which will update Salesfore.

My personal email id is prax0724@gmail.com

Regards

Prakhar

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as of now i'm going through the document https://developer.atlassian.com/server/jira/platform/getting-started/

Can you give me any documentation on develop a post function using Atlassian SDK in Java & groovy script post function if you have ?

Regards,

Prabu

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@Prabu Sivagnanam

You can go through this link to create post function plugin :

https://developer.atlassian.com/server/jira/platform/creating-workflow-extensions/#part-2-create-the-workflow-post-function

For groovy scripting you can use this resource :

https://scriptrunner.adaptavist.com/4.3.1/jira/recipes/workflow/postfunctions.html

https://jamieechlin.atlassian.net/wiki/spaces/GRV/pages/33030170/Post+Functions

Regards

Prakhar

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Hi Prakhar,

Thank you so much for your inputs, i will follow the links given by you right away, will connect with you again if I get any query..Btw today I have created my first JIRA-Confluence plugin.

Regards,

Prabu

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@Prabu Sivagnanam

That is great to hear. Happy Learning !!

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Hi Prakhar,

Today i practicing the add workflow extension topic in the link given by you https://developer.atlassian.com/server/jira/platform/creating-workflow-extensions/#part-2-create-the-workflow-post-function

it seems i made mistake somewhere in the code while doing it manually so just cloned it from the repository to my folder ( git clone https://bitbucket.org/atlassian_tutorial/tutorial-jira-add-workflow-extensions )

but Build is failed & getting the below error ,i wonder why i am getting error even after cloning the repository itself in my local

Build Error in JIRA.png

How to fix this ?

Regards,

Prabu

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@Prabu Sivagnanam

The problem can be because of AMPS incompatibility. AMPS is maven wrapper that comes with your Atlassian SDK.

There are 2 ways now :

Look to make your sdk compatible to the code
Or I will suggest to work with your installed sdk , step by step.

Regards

Prakhar

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Hi Prakhar,

it is worked by using the command atlas-run -u 6.3.21 instead of atlas-run

As the instructions given in the below link

https://community.atlassian.com/t5/Jira-questions/Failed-to-run-plugin-Couldn-t-detect-an-AMPS-product-to-dispatch/qaq-p/917687

https://ecosystem.atlassian.net/browse/ATLASSDK-147

Regards,

Prabu

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Hi Prakhar,

Can you give me the code which implemented on JIRA to some other system integration..so it may helpful for me to modify it according to my JIRA - SFDC POC

Regards,
Prabu

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Hi @Prabu Sivagnanam

I am not very sure what you are expecting here. But if you have successfully developed a sample post function , then in that post function you just need to call your other system (in this case salesforce api) based on your need.

In the code you also have the access to the the issue object so you can extract the information from there.

If you just want to call the salesforce API and don't need to run any complex logic then it may be easier to use webhooks as postfunction. You can read the details about webhooks in the following documentation.

https://developer.atlassian.com/server/jira/platform/webhooks/

Regards

Prakhar

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Hi @Prakhar Srivastav {Appfire} ,

Thanks for your reply, I will check on webhooks. (sorry for bothering you again and again but i have no other way)

Today i have worked on workflow post functions, but Getting this issue while click on close issue or Resolve issue or Start Progress

Communications Breakdown

The JIRA server could not be contacted. This may be a temporary glitch or the server may be down.

Close this dialog and press refresh in your browser

Getting this issue whilw click on close issue or Resolve issue or Start Progress.png

Regards,

Prabu

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Hi Prakhar,

Today I have added Adaptavist Scriptrunner plugin in my Localhost & trying to write some small Listeners and saving it then try to testing it by updating the issue record...

Am I Going in right direction ? Can we write the Workflow post functions under this Script Listeners ?

First Scriptrunner1.png

First Script runner.png

Regards,

Prabu

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Hi Prakhar,

Thank you so much for your help without your guidance this time i might be clueless

Today I have successfully executed my first Groovy script & desired output (Note:Last week even i dont know where to type the groovy script).Hope I can build from here

Updating issue via Groovy script Listener.png

Since Script Listener itself doing the the needed things I can do the pushing JIRA issue to salesforce from Script listener instead of going for workflow post function right ?

Regards,

Prabu

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Hi Prakhar,

Now I able to push the issue from JIRA to Salesforce by Groovy Script Listener.

Able to push the issue from JIRA to Salesforce.png

below is the groovy script i used

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.IssueManager
import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.MutableIssue
import com.opensymphony.workflow.InvalidInputException
import java.sql.Timestamp;
import com.atlassian.jira.issue.customfields.manager.OptionsManager
import com.atlassian.jira.issue.customfields.option.Option
import groovy.time.*
import com.atlassian.jira.issue.IssueManager
import com.atlassian.jira.event.type.EventDispatchOption
import com.atlassian.crowd.embedded.api.User

import com.atlassian.jira.util.json.JSONObject

import com.atlassian.jira.ComponentManager;
import com.atlassian.jira.issue.CustomFieldManager;
import com.atlassian.jira.issue.fields.CustomField;

import org.apache.http.Header;
import org.apache.http.HttpResponse;
import org.apache.http.client.HttpClient;
import org.apache.http.client.methods.HttpDelete;
import org.apache.http.client.methods.HttpGet;
import org.apache.http.client.methods.HttpPost;
import org.apache.http.entity.StringEntity;
import org.apache.http.message.BasicHeader;
import org.apache.http.impl.client.HttpClientBuilder;
import org.apache.http.HttpStatus;
import org.apache.http.util.EntityUtils;
import org.apache.http.client.ClientProtocolException;

import groovy.json.*;
import groovy.*;
import groovy.json.JsonBuilder

def customFieldManager = ComponentAccessor.getCustomFieldManager()
def issueManager = ComponentAccessor.getIssueManager()

MutableIssue mIssue = issue
Issue NormalIssue= issue
//Issue mIssue = issue

String USERNAME = "prabu.mxian@gmail.com";
String PASSWORD = "Sivagnanam_1986zNTSLZwP4ZmvtF7hPt6e5Yj8V";
String LOGINURL = "https://login.salesforce.com";
String GRANTSERVICE = "/services/oauth2/token?grant_type=password";
String CLIENTID = "3MVG9ZL0ppGP5UrCXsOh.d6l68oKQ_R7KCt_esx6L4Z8kCeY883R3jHngpUPR9BxyRrcudwCv_IehQVO2ek8Q";
String CLIENTSECRET = "C8ADB489D581847B59022FF4802F43B13ABF889FA9E40FF59B27F59E7E1A5FAA";
String REST_ENDPOINT = "/services/data" ;

String API_VERSION = "/v32.0" ;
String baseUri;
Header oauthHeader;
Header prettyPrintHeader = new BasicHeader("X-PrettyPrint", "1");

String JiraIssueId ;
String JiraIssueName;
String JiraIssueDescription;
String JiraIssueIssuetype;
String JiraIssueProject_Id;
String JiraIssueIssue_Key;
String JiraIssueSummary;

HttpClient httpclient = HttpClientBuilder.create().build();

// Assemble the login request URL

String loginURL = LOGINURL +
GRANTSERVICE +
"&client_id=" + CLIENTID +
"&client_secret=" + CLIENTSECRET +
"&username=" + USERNAME +
"&password=" + PASSWORD;

// Login requests must be POSTs

HttpPost httpPost = new HttpPost(loginURL);
HttpResponse response = null;

try {

// Execute the login POST request

response = httpclient.execute(httpPost);

}catch (ClientProtocolException cpException) {

cpException.printStackTrace();

} catch (IOException ioException) {

ioException.printStackTrace();

}

int statusCode = response.getStatusLine().getStatusCode();
String getResult = EntityUtils.toString(response.getEntity());
def json =getResult
def parsedJson = new groovy.json.JsonSlurper().parseText(json);

// JSONObject jsonObject = null;
String loginAccessToken = parsedJson.access_token;
String loginInstanceUrl = parsedJson.instance_url;
String tokenType=parsedJson.token_type;
String Signature=parsedJson.signature;

baseUri = loginInstanceUrl + REST_ENDPOINT + API_VERSION ;
oauthHeader = new BasicHeader("Authorization", "OAuth " + loginAccessToken) ;

String uri = baseUri + "/sobjects/JiraIssue__c/";
/**************************/
//create the JSON object containing the new JIRA_Issue details.

JSONObject JiraIssue = new JSONObject();

JiraIssue.put("Description__c", mIssue.getDescription());
//JiraIssue.put("Issuetype__c", cFieldValue);
JiraIssue.put("Project_Id__c", mIssue.getProjectObject());
JiraIssue.put("Summary__c", mIssue.getSummary());
// JiraIssue.put("Issue_Key__c", "Bug");

//Construct the objects needed for the request
HttpClient httpClient = HttpClientBuilder.create().build();
HttpPost httpPostCreate = new HttpPost(uri);
httpPostCreate.addHeader(oauthHeader);
httpPostCreate.addHeader(prettyPrintHeader);
// The message we are going to post
StringEntity body = new StringEntity(JiraIssue.toString(1));
body.setContentType("application/json");
httpPostCreate.setEntity(body);
//Make the request
HttpResponse responseCreate = httpClient.execute(httpPostCreate);
//Process the results
int statusCodeCreate = responseCreate.getStatusLine().getStatusCode();
/***************************/

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Hi Prakhaar,

Now I able to push the issue from JIRA to Salesforce by JIRA Groovy script listener.

Able to push the issue from JIRA to Salesforce.png

The code i developed for it